7 general skills or competencies (Job family competencies) for Mailroom Manager
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Cites examples of the techniques and approaches used to improve the data entry process.
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Level 2 Behaviors
(Light Experience)
Assists in coding and verifying materials and resources for data processing entry.
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Level 3 Behaviors
(Moderate Experience)
Leverages data collection tools to enter and update collected information.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with cross-functional teams to resolve escalated errors in data entry.
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Level 5 Behaviors
(Mastery)
Creates data entry protocols to monitor information consistency and integrity for positive business impacts.
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8 soft skills or competencies (core competencies) for Mailroom Manager
Skill definition-Displaying in-depth understanding of our business vision, strategy, structure, operations, etc., and the ability to apply them appropriately.
Level 1 Behaviors
(General Familiarity)
Describes how one's roles and responsibilities contribute to organizational success.
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Level 2 Behaviors
(Light Experience)
Discusses the roles and responsibilities of own business unit.
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Level 3 Behaviors
(Moderate Experience)
Aligns own department's plans with the enterprise mission and vision.
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Level 4 Behaviors
(Extensive Experience)
Advises on how to solve problems using proper organizational channels.
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Level 5 Behaviors
(Mastery)
Drives the adoption of the latest technologies and tools to transform our business.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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Summary of Mailroom Manager skills and competencies
There are 0 hard skills for Mailroom Manager.
7 general skills for Mailroom Manager, Computer Literacy, Data Entry, Document Management, etc.
8 soft skills for Mailroom Manager, Knowledge of Organization, Planning and Organizing, Coaching Others, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Mailroom Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Planning and Organizing, and be skilled in Coaching Others.